Terms of Service

1. Who we are

Vure Solutions is a website design, hosting and maintenance service for home-service contractors, operated by Akim Arkhangelski in Portland, Oregon. In these terms, "we" and "us" mean Vure Solutions, and "you" means the business that subscribes to the service.

These terms apply to the vuresolutions.com website and to the subscription service described below. If we also sign a separate written services agreement with you, that agreement controls wherever the two documents disagree.

2. What we provide

The Growth plan is $97 per month in US dollars and includes:

• A custom website built for your business
• Hosting, an SSL certificate and domain configuration
• Uptime monitoring
• Lead form delivery monitoring
• One hour of content edits per calendar month
• A monthly Google Business Profile report

Other plans may be offered under a separate written agreement. Where a plan is not named in this document, the terms below still apply to it.

Unused edit time does not roll over to the following month.

3. Billing

Subscriptions are billed monthly in advance through Stripe, on the same day each month. Billing starts when your site goes live, not when we start building it. There is no setup fee, no deposit and no minimum term.

If a payment fails, we will retry the charge and email you. If payment is still outstanding after a reasonable period, we may suspend the site until the account is current. Suspension for non-payment does not extend your billing period or reduce what is owed.

We will give you at least 30 days' notice by email before any price change takes effect. If you do not want to continue at the new price, you can cancel before it applies.

4. Cancellation

We do not cancel immediately with a partial refund, because only fully completed payments count toward ownership and we do not want a mid-period cancellation to quietly reduce the credit you have built up.

5. Refunds and disputes

Except where the law requires otherwise, fees already paid are non-refundable, including for partial periods. You keep the service through the end of the period you paid for.

If something has gone wrong, email us at info@vuresolutions.com before disputing a charge with your bank or card issuer. We answer email, and a problem we can see is a problem we can usually fix. If we agree that a charge was made in error, we will refund it.

6. Ownership and buyout

The website we build for you is leased to own.

• Total cost to full ownership is $582, which is six monthly payments of $97.
• After six completed monthly payments, ownership of the site design and code transfers to you outright. We will send you the files.
• You can buy out early at any point by paying the remaining balance needed to reach $582. We will invoice that amount separately. We will never charge a buyout to your card without you affirmatively accepting it.
• Only fully completed monthly payments count toward the $582. There is no partial-month credit in either direction.
• Ownership, once transferred, is permanent. It is not conditional on staying subscribed. If you own the site and later cancel, the files remain yours.

Ownership covers the design and code we wrote for you. It does not cover third-party software, fonts or stock imagery, which remain subject to their own licenses.

7. Your domain

Your domain name is registered in your name, on your own registrar account, paid with your own card, from day one. It is never registered in ours and it is never part of the lease.

We take DNS or collaborator access only, so that we can point the domain at the hosting. You can revoke that access at any time. If you cancel, there is nothing for us to release, because the domain was always yours.

8. Your content

Your photos, your written copy, your logo and your business information remain your property at all times, regardless of buyout status.

You grant us a limited, non-exclusive license to use that material solely to build, host, maintain and back up your website. That license ends when the site comes down, apart from copies retained in routine backups until they expire.

You confirm that you have the right to give us the material you send, and that it does not infringe anyone else's rights. Please do not send us photos you do not own.

We may reference the finished site as an example of our work. If you would rather we did not, tell us and we will not.

9. Content edits and additional work

The Growth plan includes one hour of content edits per calendar month.

A minor edit is a text change, a photo swap, a price or hours update, adding or removing a service, or a small copy change. These come out of your included hour.

A redesign is a new layout, a new page structure, a rebrand, or new functionality. That is a new project and we will quote it separately.

Work beyond the included hour is billed at $40 per hour, in fifteen minute increments. We will not start billable work without your written approval first. The sequence is always the same: you ask, we reply with an estimate and a cost, you say yes in writing, then we do the work.

You authorize us to charge the payment method on file for overage work you have approved in writing. We will never charge for work you did not approve.

10. What happens when you cancel

At the end of your final paid period:

• We send you the site files. This is unconditional and is not contingent on you signing anything.
• We transfer ownership of your lead spreadsheet to you.
• We remove our access to your Google Business Profile.
• We tell you the specific date the site will be taken offline. That date is at least 14 days after the end of your paid period.
• After the site is offline, your domain will show an error until you point it somewhere else. Your domain and your content stay yours.

If you have completed six payments, or if you pay the buyout, the site is yours and you can host it anywhere you like.

Lead data deletion: we delete the lead submissions held in our own systems 30 days after your final paid period ends. Copies already delivered to your inbox and your spreadsheet are yours and are not affected. See our Privacy Policy for the detail.

11. No guarantee of results

We build good websites and we monitor that the lead forms deliver. We make no guarantee of any particular number of calls, leads, form submissions, search rankings, or revenue. Nobody honestly can, and search engines and Google Business Profile are run by third parties whose behavior is outside our control.

12. Acceptable use

You agree not to use the service to publish content that is unlawful, fraudulent, deceptive, defamatory, or infringing, and not to advertise services you are not licensed to perform. You agree not to interfere with the hosting infrastructure or attempt to gain unauthorized access to it.

We may suspend or terminate service for a serious or repeated breach of this section.

13. Disclaimers

The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the site will be uninterrupted or error free. Hosting, email delivery, form delivery and domain registration depend on third-party providers, and outages at those providers are outside our control. We monitor for them and we act on them, but we cannot prevent them.

14. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business or lost data, even if advised that such damages were possible.

Each party's total liability arising out of or relating to these terms will not exceed the amount you paid us in the three months before the claim arose.

These limits do not apply to fraud, willful misconduct, or any liability that cannot be limited by law.

15. Indemnification

Each party will defend and indemnify the other against third-party claims arising from its own breach of these terms, its own negligence, or its own willful misconduct.

You will additionally indemnify us against claims arising from content you supplied, including claims that the content infringes someone's rights or misstates your licensing, certifications or services.

16. Changes to these terms

We may update these terms. If a change is material, we will email you at least 30 days before it takes effect. Continuing to use the service after that date means you accept the updated terms. If you do not accept them, you can cancel under section 4.

17. Termination by us

We may terminate the service on 30 days' written notice for any reason, or immediately for a serious breach of section 12 or for non-payment. If we terminate without cause, we will send you the site files and will not bill you for the period after termination.

18. Assignment

You may not assign these terms without our written consent. We may assign these terms, in whole or in part, to a successor or to a business entity later formed by the operator, including on a conversion of the business from a sole proprietorship to a company. We will notify you by email if that happens. Your rights under these terms, including your path to ownership, are unaffected by an assignment.

19. Governing law and disputes

These terms are governed by the laws of the State of Oregon, without regard to its conflict of laws rules. The courts located in Oregon have exclusive jurisdiction over any dispute.

Before either party files a claim, that party will first raise the issue in writing and both parties will try to resolve it informally for at least 30 days. Most problems get solved in that window and it costs nobody anything to try.

20. Severability and entire agreement

If any provision of these terms is found unenforceable, the rest stays in force. These terms, together with any signed services agreement, are the entire agreement between us regarding the service and replace any prior discussions.

21. Contact

Vure Solutions, operated by Akim Arkhangelski
Portland, OR, United States
Email: info@vuresolutions.com
Phone: (617) 918-7417